Shipping & Returns

At BackPack2GO, we’re all about making your travel experiences hassle-free—starting with how you receive your gear! 🌍 Whether you're prepping for an adventure in the US or an international escape, we’ve got your shipping needs covered. 💼✨

🌟 Shipping Information 🌟

USA Shipping 🇺🇸

  • Delivery Time: Expect your order to arrive within 3 to 5 business days. We work hard to ensure your travel essentials reach you quickly, so you can focus on your journey! 📦🚀
  • Shipping Cost: Enjoy FREE shipping on orders over $50! For orders under $50, a flat rate of $5.99 applies.

International Shipping 🌍

  • Delivery Time: For our global travelers, we ship internationally with delivery times ranging from 7 to 15 business days depending on your location. 🌏✈️
  • Shipping Cost: International shipping rates are calculated at checkout based on your location. We strive to offer the most affordable rates possible! 💰

Need help with your order? Just reach out to us at support@ backpack2go.com—our team is ready to assist you! 💬🤝

🔄 Returns & Exchanges Policy 🔄

We want you to love your travel gear as much as you love your adventures! 🧳💖 If something isn’t quite right, here’s how we handle returns and exchanges:

Easy Returns

  • Return Window: You can return any unused items within 30 days of receiving your order. 🌟 Items must be in their original condition and packaging.
  • How to Return: Just shoot us an email at support@backpack2go.com, and we’ll guide you through the process! 📧📦

Exchanges

  • Need a different item? No problem! If you need to exchange a product for a different size, color, or model, we’re happy to help. Contact us and we’ll make it easy for you to swap your gear. 🎒✨

Refunds

  • Processing Time: Once we receive your return, refunds are processed within 5 to 7 business days. We’ll notify you when your refund is on the way. 💳💰

Questions? 🤔

If you have any questions about shipping, returns, or exchanges, our friendly team is always here to help! 💌 Just reach out to support@backpack2go.com—we’ll get back to you as soon as possible.

Thank you for choosing BackPack2GO! We can’t wait to be part of your next adventure. 🌍🛫